Vprašljiva kakovost letal
DOI:
https://doi.org/10.55707/eb.v8i1.9Ključne besede:
Boeing, mednarodni turistični prihodi, realni bruto domači proizvod, svetPovzetek
Povpraševanje po storitvah na svetu neprestano raste. Rast števila letalskih potnikov že desetletje nezadržno generira gospodarski razvoj mnogih destinacij, zato je nujna analiza povezanosti procesov. Članek raziskuje vpetost kakovosti letal na število letalskih nesreč s smrtnim izidom ter morebitni vpliv tega dejavnika na mednarodne turistične prihode. V članku uporabimo napredne metode korelacijske analize na intervalu podatkov od leta 1995 do leta 2018 oziroma 2019, če so slednji dostopni za posamezno preučevano spremenljivko. Rezultati raziskave kažejo, da se je proizvajalec letal Boeing z nekaj napačnimi potezami vrhnjega menedžmenta v letu 2018 vrnil na raven kakovosti, ki jo je imel leta 1995, medtem ko so drugi proizvajalci naredili velik korak naprej pri zagotavljanju varnosti svojih letal v preučevanem obdobju. Rezultati korelacijske matrike prikazujejo, da sta svetovni realni bruto domači proizvod in mednarodni turistični prihodi popolnoma povezana dejavnika, saj je korelacijski koeficient enak ena. Prikazane ekstrakcije in ugotovitve ter raziskave so pomembne za turistično gospodarstvo, ki bo po zdravstveni krizi iz začetka leta 2020 iskalo različne scenarije za ponovno vzpostavitev prihoda turistov, najprej domačih in proti koncu tudi tujih.
Literatura
1001crash.com. (2020). 1001crash.com. Pridobljeno dne 8. 4. 2020 s svetovnega spleta: Lessons learnt for aviation safety: https://www.1001crash.com/index-page-statistique-lg-2.html.
Alexopoulos, T. and Packianather, M. (2017). A monitoring and data analysis system to achieve zero-defects manufacturing in highly regulated industries. V: Campana, G. in sod. (ur.). Sustainable Design and Manufacturing 2017. SDM 2017. Smart Innovation, Systems and Technologies. Cham: Springer, str. 78. https://doi.org/10.1007/978-3-319-57078-5_30
ASN. (2020). Database. Pridobljeno dne 8. 4. 2020 s svetovnega spleta: Aviation Safety Network: https://aviation-safety.net/database/databases.php.
Avelini Holjevac, I. (2002). Upravljanje potpunom kvalitetom. Opatija: Fakulteta za turistični in hotelski menedžment.
Baker, S. (2020). As the coronavirus ravages airlines, Europe's ultra-cheap budget flights could disappear. Pridobljeno dne 11. 4. 2019 s svetovnega spleta: Business Insider: https://www.
businessinsider.com/coronavirus-impact-aviation-low-cost-airlines-2020-4.
Bekrić, M. (2013). Kako doseči kakovost poslovanja v podjetju. Revija za univerzalno odličnost, 2, št. 1, str. 1–9.
Boeing. (2020). Aviation Safety. Pridobljeno dne 8. 4. 2020 s svetovnega spleta: http://www.boeing.com/company/about-bca/index.page#/safety.
Business Insider. (2019). The Boeing 737 Max crisis could mark a seismic shift for the aviation industry. Here are the other disasters that have changed the way we fly. Pridobljeno dne 29. 5. 2019 s svetovnega spleta: https://www.businessinsider.com/airline-disasters-crashes-that-changedaviation-2019-5?utm_source=copy-link&utm_medium=referral&utm_content=topbar&utm_
term=desktop.
Cole, T. (2017). Digital Transformation - 3 really big trends, 4 action fields and 3 lessons learned. V: 61st EOQ Quality Congress. Success in the Digital Era - Quality as a Key Driver. Bled.
Crosby, P. B. (1989). Kakovost je zastonj; umetnost zagotavljanja kakovosti. Ljubljana: GV Založba.
Crosby, P. B. (1979). Quality is free; The art of making quality certain. New York: McGraw-Hill.
Deming, W. E. (2000). Out of the crisis. Cambridge: MIT Press.
Devetak, G. (2006). Management kakovosti, Janez Marolt in Boštjan Gomišček. Management, 1, št. 2, str. 178.
Dias, Murillo de Oliveira (2019). Air transportation in Brazil: Guarulhos International Airport. South Asian Research Journal of Business and Management, 1, št. 4. str. 182–187. https://doi.org/10.36346/sarjbm.2019.v01i04.004
Gričar, S. (2019). Turist kot pacient. V: Kregar Velikonja, N. (ur). Celostna obravnava pacienta. Novo mesto: Univerza v Novem mestu, Fakulteta za zdravstvene vede.
Gričar, S. and Bojnec, Š. (2012). Price developments in the hospitlity industry in Slovenia. Economic Research, 25, št. 2, str. 139–152. https://doi.org/10.1080/1331677X.2012.11517579
Gričar, S. and Bojnec, Š. (2016). Aplikacija metodologije časovnih serij na primeru turističnih cen. Koper: Založba Univerze na Primorskem.
Gričar, S. and Bojnec, Š. (2019). Prices of short-stay accommodation: time series of a eurozone country. International Journal of Contemporary Hospitality Management, 31, št. 12, str. 4500–4519. https://doi.org/10.1108/IJCHM-01-2019-0091
Gričar in sod. (2019). Review of the modern rank of zero defect quality. V: Sedmak, S. in sod. (ur.). Managing geostrategic issues. Opatija, Koper: University of Primorska Press, str. 127–128.
Gričar, S. in sod. (2016). Sandwich management. Koper: University of Primorska Press.
Hofmann, R. in sod. (2017). Intelligent measuring data for production control. International Journal of Advanced Quality, 45, št. 2, str. 19–26. https://doi.org/10.25137/IJAQ.n2.v45.y2017.p19-26
Johnston, P. and Harris, R. (2019). The Boeing 737 MAX Saga: Lessons for software organizations. Software Quality Professional, 21, št. 3, str. 4–12.
Juselius, K. (2009). The cointegrated VAR model; practice and empirical overview. London: Oxford.
Koiesar, P. J. (1994). What Deming told the Japanese in 1950. Quality Management Journal, 2, št. 1, str. 9–24. https://doi.org/10.1080/10686967.1994.11918672
Kribel, Z. and Bojnec, Š. (2007). Internet and e-commerce service adoption by the Slovenian travel agencies: a comparative view. International Journal of Services and Standards, 3, št. 3, str. 277–288. https://doi.org/10.1504/IJSS.2007.013749
Marolt, J. and Gomišček, B. (2005). Management kakovosti. Kranj: Založba Moderna organizacija.
Martini, A. and Buda, D. M. (2020). Dark tourism and affect: framing places of death and disaster. Current Issues in Tourism, 23, št. 6, str. 679–692. https://doi.org/10.1080/13683500.2018.1518972
Montgomery, D. C. (2020). Introduction to statistical quality control. Hoboken: Wiley.
Nowacki, M. and Olejniczak, D. (2018). Analysis of Boeing 737 MAX 8 flight, in terms of the exhaust emission for the selected slight. Transportation Research Procedia, 35, str. 158–165. https://doi.org/10.1016/j.trpro.2018.12.033
Piskar, F. and Dolinšek, S. (2006). Učinki standarda kakovosti ISO: od managementa kakovosti do poslovnega modela. Koper: UP, Fakulteta za management.
Provenzano, D. and Baggio, R. (2019). Quantitative methods in tourism and hospitality: a perspective article. Tourism Review, 75, št. 1, 24–28. https://doi.org/10.1108/TR-07-2019-0281
Rusjan, B. (2013). Menedžment proizvodnih in storitvenih procesov. Ljubljana: UL, Ekonomska fakulteta.
Silveira Cruz, B. and de Oliveira Dias, M. (2020). Crashed boeing 737-AMX: fatalities or malpractice?. Global Scientific Journal, 8, št. 1, str. 2615–2624.
SURS. (2019). SISTAT. Pridobljeno dne 8. 5. 2019 s svetovnega spleta: https://pxweb.stat.
si/SiStatDb/pxweb/sl/20_Ekonomsko/20_Ekonomsko__03_ nacionalni_racuni__35_03808_
ekonom_rac_turizem/0380845S.px/table/tableViewLayout2/.
Stroyan, J. and Brown, N. (2012). Using standards to support growth, competitivenes and innovation. Bruselj: Evropska komisija.
Svetovna banka. (2020). Odprti podatki Svetovne banke. Pridobljeno dne 7. 4. 2020 s svetovnega spleta: https://data.worldbank.org/.
Von Randow, N. in sod. (2017). Preventive Quality management for mobility services using data analytic methods. V: 61st EOQ Quality Congress. Success in the Digital Era - Quality as a Key Driver. Bled.
Hawkins, A. (2020). Everything you need to know about the Boeing 737 Max airplane crashes. What are the 737 Max jets? Why did two of them crash within five months of each other? And what is MCAS?. Pridobljeno dne 10. 4. 2020 s svetovnega spleta: https://www.theverge.com/2019/3/22/18275736/boeing-737-max-plane-crashes-grounded-problems-info-details-explained-reasons.
Warren, K. (2019). A luxury travel company exec says Japan, Slovenia, and Antarctica will be the hottest travel destinations of 2020. Pridobljeno dne 3. 12. 2019 s svetovnega spleta: Business Insider: from https://www.businessinsider.com/japan-slovenia-antarctica-will-be-hot-2020-destinations-2019-12.
Yule, U. (1926). Why do we sometimes get nonsense-correlations between time series?ñA study in sampling and the nature of time series. Journal of the Royal Statistical Society, 89, št. 1, str. 1–63. https://doi.org/10.2307/2341482
Prenosi
Objavljeno
Kako citirati
Številka
Rubrike
Licenca
Avtorske pravice (c) 2022 Sergej Gričar
To delo je licencirano pod Creative Commons Priznanje avtorstva 4.0 mednarodno licenco.
