Korporativna dobrobit in uravnoteženi kazalniki uspešnosti: primer slovenskega podjetja
DOI:
https://doi.org/10.55707/eb.v11i2.137Ključne besede:
uravnotežen sistem kazalnikov, korporativni velnes, zdravje in dobro počutje, upravljanje človeškega kapitala, poslovna uspešnostPovzetek
Cilji raziskave so raziskati koristi korporativnega velnesa (KV) za organizacijo, kakor tudi raziskati vključenost KV v izbrani slovenski organizaciji. Najprej predstavimo celoviti koncept uravnoteženega sistema kazalnikov (USK) ter prikažemo pregled literature o koristih KV. Nato, na podlagi analize literature ter rezultatov pol strukturiranih intervjujev v izbrani organizaciji, odgovorimo na raziskovalni vprašanji glede, koristi vključevanja KV v USK in uporabe programov KV v slovenskem podjetju. Eden od rezultatov je tudi posodobljen teoretični koncept, imenovan korporativni velnes-uravnoteženi sistem kazalnikov (KV-USK). S tem smo naredili korak naprej pri teoretičnem razumevanje USK v povezavi z zdravjem in dobrim počutjem. Naša raziskava razkriva, da KV v izbranem slovenskem podjetju na strateški ravni ni implementiran. Raziskava postavlja osnovo za bolj celovito merjenje v organizaciji, bolj učinkovit pristop k strateškemu upravljanju ter za razvoj upravljanja človeškega kapitala, kar pa posledično prispeva k boljšim poslovnim rezultatom.
Literatura
Aldana, S. (2022). What is wellness? With no wellness program definition it is everything, WellSteps, Effective Employee Wellness Solutions. https://www.wellsteps.com/blog/2020/01/02/what-is-wellness-program definition/
Armstrong, M. (2006). Strategic human resource management: A guide to action. Kogan Page.
Aura, O., Ahonen, G., & Ilmarinen, J. (2010). Strategic wellness management in Finland: The first national survey of the management of employee well-being. Journal of Occupational and Environmental Medicine, 52(12), 1249–1254.
Aura, O., Ahonen, G., Hussi, T., & llmarinen, J. (2016). Strateginen Hyvinvointi 2016. Helsinki: Ossi Aura Consulting OY, Helsinki.
Baicker, K., Cutler, D., & Song, Z. (2010). Workplace wellness programs can generate savings. Health Affairs, 29(2), 304–311.
Blatnik, P., Marinšek, M., & Tušak, M. (2016). Stres, absentizem in ekonomski vidiki telesne neaktivnosti, in Tušak, M. et al. (Eds.), Psihološki, ekonomski in pravni vidiki promocije zdravja na delovnem mestu. Univerza v Ljubljani, (46–66) Fakulteta za šport, Ljubljana.
Bon, M., & Kosec, Z. (2016). Uporaba elementov korporativnega velnesa v športu. Šport, 64(3–4), 77–80.
Bošković, A., & Krstić, A. (2020). The combined use of balanced scorecard and data envelopment analysis in the banking industry. Business Systems Research, 11(1), 4–15.
Bryson, A., Forth, J. P., & Stokes, L. (2017). Does employees’ subjective well-being affect workplace performance? Human relations, 70(8), 1017–1037.
Chandra, A., Acosta, J. D., Carman, K. G., Dubowitz, T., Leviton, L., ... & Plough, A. L. (2016). Building a national culture of health: background, action framework, measures, and next steps. Rand Health Quarterly, 6(2).
Chetty, L. (2017). An evaluation of the health and wellbeing needs of employees: An organizational case study. Journal of Occupational Health, 59(1), 88–90.
Cignitas, C. P., Torrents Arévalo, J. A., & Vilajosana Crusells, J. (2022a). Literature review on the effect of balanced scorecard on employee wellbeing. International Journal of Business and Management, 17(3), 103–120.
Cignitas, C. P., Torrents Arévalo, J. A., & Vilajosana Crusells, J. (2022b). Positive management and the balanced scorecard: a successful strategy for organizations. Journal of Positive School Psychology, 6(3), 2606–2627.
Dollard, M. F., Opie, T., Lenthall, S., Wakerman, J., Knight, S., Dunn, S., & MacLeod, M. (2012). Psychosocial safety climate as an antecedent of work characteristics and psychological strain: a multilevel model. Work & Stress, 26(4), 385–404.
Dressler, M., & Gulev, R. E. (2021). The effect of a mindfulness-based stress reduction program on students' test performance.' International Journal of Sustainable Economy, 13(4), 389–401.
Fabius, R., & Phares, S. (2021). 'Companies that promote a culture of health, safety, and wellbeing outperform in the marketplace.' Journal of Occupational and Environmental Medicine, 63(6), 456–461.
Fabius, R., Thayer, R. D., Konicki, D. L., Yarborough, C. M., Peterson, K.W., Isaac, F., ... & Dreger, M. (2013). The link between workforce health and safety and the health of the bottom line. Journal of Occupational and Environmental Medicine, 55(9), 993–1000.
Gallup. (2022). State of the global workplace: 2022 report. https://www.gallup.com/workplace/349484/state-of-the-global-workplace-2022-report.aspx
GWI. (2016). The future of wellness at work. Global Wellness Institute (January).
GWI. (2023). History of wellness. Global Wellness Institute. https://globalwellnessinstitute.org/what-is-wellness/history-of-wellness/
Goetzel, R. Z., Fabius, R., Fabius, D., Roemer, E. C., Thornton, N., Kelly, R. K., & Pelletier, K. R. (2016). The stock performance of C. Everett Koop award winners compared with the Standard & Poor's 500 Index. Journal of Occupational and Environmental Medicine, 58(1), 9–15.
Goetzel, R. Z., Henke, R. M., Tabrizi, M., Pelletier, K. R., Loeppke, R., Ballard, D., … & Metz, R. D. (2014). Do workplace health promotion (wellness) programs work? Journal of Occupational and Environmental Medicine, 56(9), 927–934.
Goetzel, R. Z., Pei, X., Tabrizi, M. J., Henke, R. M., Kowlessar, N., & Metz, R. D. (2012). Ten modifiable health risk factors are linked to more than one-fifth of employer-employee health care spending. Health Affairs, 31(11), 2474–2484.
Grossmeier, J., Chapman, L., Moorefield, R., Kenney, C., Toussaint, L., & DeLorenzo Sr, A. (2019). Editor’s desk: Addressing spiritual well-being in the workplace. American Journal of Health Promotion, 33(7), 1081–1093.
Grossmeier, J., Fabius, R., Flynn, J. P., Noeldner, S. P., Fabius, D., Goetzel, R. Z., & Anderson, D. R. (2016). Linking workplace health promotion best practices and organizational financial performance : Tracking market performance of companies with highest scores on the HERO Scorecard. Journal of Occupational and Environmental Medicine, 58(1), 16–23.
Grossmeier, J., Seaverson, E. L., Mangen, D. J., Wright, S., Dalal, K., Phalen, C., & Gold, D. B. (2013). Impact of a comprehensive population health management program on health care costs. Journal of Occupational and Environmental Medicine, 55(6), 634–643.
Gubler, T., Larkin, I., & Pierce, L. (2018). Doing well by making well: The impact of corporate wellness programs on employee productivity. Management Science, 64(11), 4967–4987.
Gulin, D., Janković, S., Dražić Lutilsky, I., Perčević, H., Peršić, M., & Vašiček, V. (2011). Upravljačko računovodstvo. Hrvatska zajednica računovođa i financijskih djelatnika.
Hall, M., Millo, Y., & Barman, E. (2015). Who and what really counts? Stakeholder prioritization and accounting for social value. Journal of Management Studies, 52(7), 907–934.
Henke, R. M., Goetzel, R. Z., McHugh, J., & Isaac, F. (2011). Recent experience in health promotion at Johnson & Johnson: lower health spending, strong return on investment. Health Affairs, 30(3), 490–499.
Ismail, M. B. M., & Velnampy, T. (2013). Determinants of corporate performance (CP) in public health service organizations (PHSO) in eastern province of Sri Lanka: a use of balanced score card (BSC). Industrial Engineering Letters, 3(8), 1–9.
Jagrič, T., Grbenic, S. O., & Jagrič, V. (2020). Health sector in North Macedonia - the analysis of the economic impact. International Journal of Sustainable Economy (IJSE), 12(3), 281–296.
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 7 (1), 71–79.
Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system. Harvard Business Review, 74(1), 75–85.
Kaplan, R. S., & Norton, D. P. (1997). A estratégia em ação: balanced scorecard (13a. ed.). Campus, Rio de Janeiro.
Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business Press.
Kaplan, R. S., & Norton, D. P. (2004). Measuring the strategic readiness of intangible assets. Harvard Business Review, 82(2), 52–63.
Kaplan, R. S., & Norton, D. P. (2008). Mastering the management system. Harvard Business Review, 86(1), 62.
Kaplan, R. S., Norton, D. P., & Rugelsjoen, B. (2010). Managing alliances with the balanced scorecard. Harvard Business Review, 88(1), 114–120.
Karman, A. (2019). The role of human resource flexibility and agility in achieving sustainable competitiveness. International Journal of Sustainable Economy, 11(4), 324–346.
Kim, J., Lee, S., Chun, S., Han, A., & Heo, J. (2017). The effects of leisure-time physical activity for optimism, life satisfaction, psychological well-being, and positive affect among older adults with loneliness. Annals of Leisure Research, 20(4), 406–415.
Kodrin, A. (2016). The balanced scorecard approach for sustainable performance in an uncertain future: the case of climate change. [PhD Thesis, Faculty of Economics university of Ljubljana].
Kosec, Z. (2016). Dobro počutje posameznika v digitalni družbi je ključno za njegovo kakovost in odličnost. In Proceedings of the Conference; 25. letna konferenca Slovenskega združenja za kakovost in odličnost. Portorož, Slovenia, (pp.1–4). Slovensko združenje za kakovost in odličnost. https://www.korporativni-velnes.si/wp-content/uploads/2018/03/Dobro-pocutje-posameznika.pdf
Kropp, B., & McRae, E. R. (2022). 11 Trends that will shape work in 2022 and beyond. Harvard Business Review, January 13, https://hbr.org/2022/01/11-trends-that-will-shape-work-in-2022-and-beyond
Lončarević, M. (2006). Sustav uravnoteženih ciljeva u funkciji uspješnosti poslovanja hrvatskih poduzeća. Ekonomski pregled, 57(1–2), 97–129.
Mazur, B., & Mazur-Małek, M. (2017). Towards corporate wellness: Health culture and wellness programs. Journal of Intercultural Management, 9(3), 45–61.
Merchant, J. A., Lind, D. P., Kelly, K. M., & Hall, J. L. (2013). An employee total health management–based survey of Iowa employers. Journal of Occupational and Environmental Medicine, 55(S12), S73–S77.
Merrill, R. M., & LeCheminant, J. D. (2016). Medical cost analysis of a school district worksite wellness program. Preventive Medicine Reports, 3, 159–165.
Niebuhr, S., & Grossmeier, J. (2015). Is it time for a broader approach? Recasting the value of »employee health« with a focus on workforce capability. American Journal of Health Promotion, 29(6), 6–9.
Niven, P. R. (2002). Balanced scorecard step-by-step: Maximizing performance and maintaining results. John Wiley & Sons.
Núñez-Sánchez, J. M., Gómez-Chacón, R., Jambrino-Maldonado, C., & García-Fernández, J. (2022). Can a corporate well-being programme maintain the strengths of the healthy employee in times of COVID-19 and extensive remote working? An empirical case study. European Journal of Government and Economics, 11(1), 51–72.
Oliver, M. D., Baldwin, D. R., & Datta, S. (2018). Health to wellness: A review of wellness models and transitioning back to health. International Journal of Health, Wellness & Society, 9(1), 41–56.
Pestotnik, T. (2017). Promocija zdravja na delovnem mestu: vidik delodajalca in delojemalca. [PhD Thesis, Faculty of Economics university of Ljubljana]
Porter, M. E. (2008). Competitive Advantage: Creating and Sustaining Superior Performance. Simon and Schuster.
Puhakka, I. J., Nokelainen, P., & Pylväs, L. (2021). Learning or leaving? Individual and environmental factors related to job satisfaction and turnover intention. Vocations and Learning, 14(3), 481–510.
Rang, G. K., & Sjöstrand, F. (2021). Employee well-being as a strategic business imperative at sap-a prerequisite for organizational success? [Master’s thesis in management, Lund, Lund University, School of Economics and Management] https://www.academia.edu/77834649/Employee_Well_Being_as_a_Strategic_Business_Imperative_at_SAP_A_prerequisite_for_organizational_success
Rašić-Jelavić, S. and Pajdaković-Vulić, M. (2021). Sustainability balanced scorecard: Four performance perspectives or more? Strategic Management, 26(4), 37–49.
Romanello, M., McGushin, A., Di Napoli, C., Drummond, P., Hughes, N., Jamart, L. … & Hamilton, I. (2021). 'The 2021 report of the Lancet Countdown on health and climate change: code red for a healthy future.' The Lancet 398(10311), 1619–1662.
Schwatka, N.V., Smith, D., Weitzenkamp, D., Atherly, A., Dally, M. J., & Newman, L. S. (2018). The impact of worksite wellness programs by size of business: A 3-year longitudinal study of participation, health benefits, absenteeism, and presenteeism. Annals of Work Exposures and Health, 62(S1), S42–S54.
Sorensen, G., Dennerlein, J. T., Peters, S. E., Sabbath, E. L., Kelly, E. L., & Wagner, G. R. (2021). The future of research on work, safety, health and wellbeing: A guiding conceptual framework. Social Science & Medicine, 269, 1–9.
Sutton, A., Evans, M., Davies, C., & Lawson, C. (2016). The development and longitudinal evaluation of a wellbeing programme: An organisation case study. International Journal of Wellbeing, 6(1), 180–195.
Terry, P. E. (2016). The role of american heart association (AHA) in advancing workplace health promotio. American Journal of Health Promotion, 30(7), 563–582.
Van Rhenen, W., Blonk, R. W. B., van der Klink, J. J. L., van Dijk, F. L. H., & Schaufeli, W. B. (2005). The effect of a cognitive and a physical stress-reducing programme on psychological complaints. International Archives of Occupational and Environmental Health, 78, 139–148.
WHO. (1948). Constitution. World Health Organization.
Wijngaards, I., King, O. C., Burger, M. J., & van Exel, J. (2022). Worker Well-Being: What it is, and how it should be measured. Applied Research in Quality of Life, 17(2), 795–832.
Yeung, O., & Johnston, K. (2020). Resetting the world with wellness: A new vision for a post COVID-19 future. Global Wellness Institute.
Prenosi
Objavljeno
Kako citirati
Številka
Rubrike
Licenca
Avtorske pravice (c) 2024 Jasna Zagrajšek, Žiga Čepar, Malči Grivec
To delo je licencirano pod Creative Commons Priznanje avtorstva 4.0 mednarodno licenco.
